Increased Participation, Deeper Engagement

Our consulting/professional services clients look to us as a critical component of their customer experience strategy process. Their goal is to help their clients drive greater brand participation and engagement. They might come to us to research a specific aspect of that effort like possible entrance into a new market—or, these clients consider us an extension of their team. They treat us as their dedicated research arm, and they especially value our ability to seamlessly interact with their own internal resources to present a unified approach to their own clientele.

When it comes to moderating focus groups, Bauman ‘gets it.’ They keep their eyes on the prize: What are trying to learn here? How will this help us achieve what we need for the next step— whether that's a better positioning, optimizing the offering or, even better, preparation for the quantitative research on the same topic.”

October 18, 2013

Clients

  • Athlon
  • BrandTrust
  • Business Advisers, Inc.
  • The Carey Group
  • Citrin Cooperman
  • Deloitte & Touche LLP
  • DesignCom
  • Doubet Consulting
  • How 2 Design
  • J.H. Cohn LLP
  • Knapp & Associates International
  • Levantis Consulting
  • Masco
  • OnDemand CMO
  • Rivkin & Associates
  • Trout & Partners
  • Wildflower Group
  • Follow

    Get every new post delivered to your Inbox

    Join other followers: