Capturing Voice of Customer

As you can see, our past work has provided us experience with a wide range audience types and industry-specific business challenges. The common thread running through these projects is our ability to inspire change by really listening to the voice of your customers, whomever they may be. We can help you identify critical gaps between your perception and your customers, insights that can dramatically alter project or campaign direction and execution—meaningful findings that can make all the difference in your results.

Upon completion of the project, the folks at Bauman present very thorough results, but take it a step further to compare the results of the research  performed to the business model and what the company is trying to achieve.”

October 18, 2013

Clients

Automotive/Aviation

  • Cognex
  • Eclipse Aviation
  • FRAM
  • General Motors
  • Harley-Davidson

Associations/Non-profits/Institutes

  • American Forest & Paper Association
  • Fibre Box Association
  • (ISC)2
  • National Association of Home Builders
  • National Pork Producers Council
  • Project Management Institute (PMI)
  • Society of Manufacturing Engineers (SME)
  • United States Tennis Association

Education

  • College of St. Elizabeth
  • Leap Learning Worldwide

Energy/Utilities

  • ConEd
  • Cooper Power Systems
  • eRate/UBAR
  • Honeywell

Media

  • Dow Theory Forecasts
  • Edison Media Research
  • New Jersey Monthly
  • Nielsen Media Research

Market Research

  • Biovid
  • Consumer Dynamics
  • Keller Fay
  • OLG
  • Primer
  • Roper/NOP World
  • Smart Revenue
  • Wats Room
  • Wirthlin Worldwide
  • WIT Consulting

Other

  • Aramark
  • American Museum of Natural History
  • Empire City Casino
  • Expedia
  • Kroll
  • Moen
  • Rexnord
  • Virginia State Lottery
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